Yes. Standard shipping is free for all orders delivered within Australia, with no minimum purchase required.

Delivery times depend on the product, supplier, order processing time and destination.

For selected cycling accessories shipped from overseas, our shipping partner currently estimates approximately 6–11 days in transit after dispatch.

This estimate applies only to selected products we have checked. Processing time is additional, and delivery dates are not guaranteed.

Made-to-order apparel also requires production time before dispatch.

See our Shipping Policy for more information.

Not currently. We offer standard delivery within Australia.

Not always. Products may be dispatched from different suppliers or production partners and arrive in separate parcels.

No additional standard shipping charge applies to split shipments within Australia.

When tracking information becomes available after dispatch, we'll send it to you by email. Tracking updates may take some time to appear in the carrier's system.

We offer cycling accessories, lights, pumps, tools and selected apparel for riders.

Our range includes ready-made products and, when available, made-to-order casual rider clothing.

Ready-made cycling apparel is supplied as an existing product through our fulfilment partners.

Made-to-order casual rider apparel is produced or printed after you place your order.

Please review the measurements provided on the relevant product page before ordering. Sizing can vary between products and suppliers.

You can also read our Size Guide for measuring tips.

Not necessarily. Please check the product specifications and compatibility information before ordering.

Contact us if you need help understanding a product's listed specifications.

Eligible unused, ready-made products can be returned under our voluntary 30-day change-of-mind policy.

Conditions apply, including customer-paid return shipping for eligible change-of-mind returns.

Please review our Return & Refund Policy before requesting a return.

We don't generally accept change-of-mind returns or exchanges for made-to-order clothing, including incorrect size selection.

Your Australian Consumer Law rights still apply if the product is faulty, incorrectly supplied or otherwise fails to meet a consumer guarantee.

Please contact us with your order number and details of the issue.

We'll assess the issue and arrange an appropriate remedy in accordance with Australian Consumer Law.

Email our support team before sending anything back.

Return instructions and addresses vary by product and fulfilment partner.

See our Return & Refund Policy for eligibility and instructions.

Available payment methods are displayed at checkout.

Please review the options shown before completing your purchase.

Contact us as soon as possible.

Changes or cancellations may not be possible once fulfilment or made-to-order production has begun.

Your statutory consumer rights remain unaffected.

For order enquiries, product questions or after-sales support, email support@tidawave.com.au .